Our Privacy
Commitment
At Petit Cowboy, we treat your personal information with the same care and respect we show our guests in person.
This policy explains how we collect, use, and protect your details when you visit our website, book a stay, or relax at our property.
1. What We Collect
To make your stay seamless, we collect a bit of info when you book, check-in, or sign up for our newsletter. This typically includes:
- The Basics: Your name, email, phone number, and mailing address.
- The Essentials: Payment details, date of birth, and government ID (for check-in).
- The Fun Stuff: Your travel itinerary and any special guest preferences to help us personalize your stay.
2. How We Use Your Info
We use your information to ensure you have a five-star experience. Specifically, we use it to:
- Manage your reservations and send you helpful pre-arrival details.
- Personalize our services to match your preferences.
- Send you occasional updates or special offers (you can opt-out anytime!).
- Improve our website and guest services based on your feedback.
- Keep things legal and safe.
3. Keeping Your Data Safe
We take security seriously. Your personal information is tucked away behind secured networks and is only accessible by a tiny team of people who need it to help you. Any sensitive data, like credit card info, is encrypted using SSL (Secure Socket Layer) technology – the industry standard for safety.
4. Cookies
Our website uses “cookies” (not the chocolate chip kind, unfortunately!) to remember your preferences and understand how people use our site. You can always choose to turn these off in your browser settings, though it might make the site a little less “smart” during your visit.
5. Sharing with Others
We don’t sell or trade your personal info to outside parties. Period. We only share data with trusted partners who help us run our website or business (like our booking system), and they are legally required to keep your information strictly confidential.
6. Third-Party Links
Sometimes we might link to local attractions or services. These sites have their own privacy rules, so be sure to check them out, as we can’t be responsible for their content.
7. Your Rights
You’re in the driver’s seat! You can ask us to see, fix, or delete your personal information at any time. Just reach out to us, and we’ll take care of it.
8. Policy Updates
If we ever update our privacy practices, we’ll post the changes right here on this page.
9. Let’s Connect
If you have any questions about your privacy or just want to say hello, here is how to find us: stay@petitcowboy.com